Contact
We're here to help with questions about our calculators, corrections to our data, or suggestions for improvements.
We respond to:
- Questions about how to use our calculators
- Corrections to coverage rates or formulas
- Suggestions for new calculators or features
- Reports of technical issues
Response Time
We aim to respond within 2-3 business days. Please note: we're a small team and may be slower during busy periods.
What We Don't Offer
CoverCalc is a free calculator tool, not a consultancy service. We can't provide:
- Personalised project advice or quotes
- Recommendations for specific products or brands
- Structural engineering calculations or approval
- On-site visits or phone consultations
For professional advice on your project, please consult a qualified builder, architect, or structural engineer.
Technical Issues
If a calculator isn't working properly, please tell us:
- Which calculator you were using
- What values you entered
- What result you expected vs what you got
- Your browser and device (e.g. "Chrome on iPhone")